ABOUT BUSINESS CONNECT

Business Connect is leading in delivering stellar customer experiences in the call center and BPO industry. It is now one of the leading inbound call center and BPO solutions providers in Pakistan, offering a comprehensive suite of outsourced voice-enabled customer care call center services, outbound and lead generation, back-office, portfolio management and IT solutions to organizations from MENA region.

We are a highly dynamic, structured organization ensuring consistency and quality in all business aspects. Our highly trained people, from all nationalities, are our key to excellence; striving for one unified goal – excellence without compromise.

VISION

Business Connect vision is to be the best partner in providing Call Center & Business Process Outsourcing services to Small Medium-sized Enterprises and obvious choice of our customers.

MISSION

Our mission is to deliver unrivaled services through

  • Continuous process improvement to implement our customer strengths.
  • Providing immense value to our customers by taking care of their processes and their customers.
  • The continuous development of our employees to standout in the crowd for our customers.

CORE VALUES

  • Teamwork – We value team accomplishments that advance the success of our clients
  • Initiative – Business Connect and its members proactively generate and act on improvement ideas
  • Dedication – Our main goal is excellence on everything we do. We strive hard to achieve our shared goals.
  • Integrity – We maintain the highest standards of fairness and ethics in all our transactions with our clients, employees, and the community we serve.
  • Flexibility– Business Connect and its members are flexible to the needs of the clients.
  • Humility – We acknowledge our weakness and strive to improve.


What sets our apart from other contact center and BPO providers

  • Collaborative client relationship

  • Strong customer focus

  • Global expertise

  • Dynamic and nimble approach to management

  • Analytics and insight

  • Results-driven

  • Customized solutions for every enterprise

  • Transformational results


WE HAVE THE RIGHT SOLUTIONS AND APPROACH
THAT CAN BRING THE BEST RESULTS TO YOUR BUSINESS.


Talk To Us!